A day in the life – Property Administration Assistant
Gemma Dawson joined Highland Residential in July and holds a SVQ3 qualification in Business Administration.
Gemma tells us about a typical day in her role as Property Administration Assistant at Highland Residential.
What does an average day in your role look like?
No two days are ever the same. Some days I will help with Mid-Market Rent applications, other days I will focus on Help to Buy applications, sending out all relevant paperwork and requesting funds from the Scottish Government when required. I also assist with LIFT New Supply scheme applications and affordability appraisals and will arrange any viewings.
What is the biggest challenge you face in your role?
When I first started working at Highland Residential, my biggest challenge was to learn about the different government schemes and the ones we offer. The job itself is a learning curve and I am still picking up new things as I go along.
What do you like most about working at Highland Residential?
The team are very supportive and always happy to help each other.
What skills do you think are important to have to carry out the tasks in your role?
I think good communication, whether it’s through email or on the phone, is key and having patience whilst completing tasks so that nothing is rushed and is completed correctly.
What advice would you give someone looking to start a career in Administration?
I would suggest finding a job that will support you through your training and have the resources required to learn and develop. Learning on the job was the best way for me.
Outside of work, how do you spend your free time?
I spend my free time going to the gym and catching up with friends.
If you’re a first time buyer trying to get on the property ladder, please contact us on 01463 701 271 or email email@example.com